You say it. You let them respond, if they want to. Then you talk about your apology. You state exactly what it is that you're apologizing for, and it has to be something you did, something you can take responsibility for.
The next piece is how you plan on preventing the same thing from happening in the future.
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Date: 2024-11-18 01:22 am (UTC)The next piece is how you plan on preventing the same thing from happening in the future.